职位年薪:14-17万
所属行业: 仪器/仪表/工业自动化/电气
所属部门:销售支持
企业性质:外商独资·外企办事处
企业规模:500-999人
工作职责:
Responsibilities includes, but not restricted to:
1、Provide technical leadership during sales process by demonstrating full range of product features including potential uses, product capabilities and benefits to customers as needed
2、Develop, coordinate and deliver product training to customers on software, application and/or equipment use, monitor customer installations within assigned territory/region to improve customer satisfaction and maintain customer relationships
3、Improve customer satisfaction and retention through continuing education on optimization of equipment utilization by customer
4、Support trade shows and professional conferences by performing product demonstration and promotion as well as customer training
5、Use market and product knowledge to assist sales team in developing sales, marketing and customer service strategies
6、Produce well-written post-training reports and provide regular feedback on customer satisfaction and needs
7、Prepare monthly business report showing current month activities, next month’s objectives.
Help track and report won and lost order analysis
8、Maintain records and submit expense reports with appropriate documentation within 2 weeks of travel to substantiate expenses incurred while travelling on Company business.
任职资格:(Skills and knowledge required of the job holder)
教育背景:Education
Ph.D. in relevant science discipline.
工作经验:Experience
1、Teaching or training experience including design and delivery of basic and advanced concepts to technical or non-technical individuals
2、Strong presentation skills (public speaking and lecture experience desired)
3、Demonstrated ability to understand and present complex material in understandable terms
4、Demonstrated interpersonal & communication skills (ability to effectively communicate, verbally and in writing, to external customers, global counterparts and to team members in other functional organizations)
5、Solid problem solving skills (ability to manage and resolve conflict, communicate issues and propose solutions to both internal team members and external customers)
6、Proven professional business acumen (experience interfacing with both internal team members and external customers as a part of a solution-based sales process)
7、Self-motivated, willingness to take the initiative to identify opportunities for improvement and take actions to improve
8、Team oriented with a customer satisfaction mindset
专业知识:Knowledge
1、Should be proficient and knowledgeable with MicroCal product portfolio and/or microcalorimetry
2、Fluency in other relevant languages within territory. Strong command of English language desirable.
其他要求:Physical & Job Demands
1、Must be willing to work out of home-based office near a major airport in Europe
2、Willingness to travel extensively within your specified geographic region as well as to sales meetings, trade shows and training courses up to 40%; frequent overnight travel also required